Operational Domain
AWS & Multi-Cloud Incident Runbooks
2 verified runbooks covering diagnosis, remediation and recovery verification for AWS & Multi-Cloud failures in production.
- HIGH30 minutes to restore agent communication or escalate safely
AWS DRS Replication Agent Crash or Agent Not Seen
Diagnose an AWS Elastic Disaster Recovery replication agent crash or AGENT_NOT_SEEN state by checking the source service, agent logs, regional endpoint access and TCP 1500 path before any restart or reinstall that could trigger a rescan and affect RPO.
Open runbook - HIGH35 minutes to identify the timed-out state and recovery path
AWS Step Functions Execution Timeout: Diagnose States.Timeout
Diagnose an AWS Step Functions States.Timeout by separating workflow, task, heartbeat, HTTP Task and downstream-service limits, then change retry, catch or timeout policy only after duplicate side effects and execution type are understood.
Open runbook