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Editorial Publication

The Ops Playbook

The Ops Playbook provides practical guidance for operating technology effectively. From administration and automation to governance, service delivery and everyday technical operations, KBY publishes clear, research-driven content designed to help readers manage modern IT environments with greater confidence.

91Published Articles
15Covered Topics
9Engineering Labs
Aug 2026Latest Issue

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Operational Playbooks

Explore The Ops Playbook

The Ops Playbook is organised around the practical responsibilities involved in running, supporting and improving modern technology environments — prevent recurring issues, diagnose faster, and automate the fix.

Editorial Team

David Chen

David Chen

Identity & Passwordless Editor

David Chen is a Senior Data Engineer focused on constructing high-throughput, fault-tolerant data pipelines and real-time streaming architectures. Drawing on extensive experience with Kafka and distributed databases, he builds resilient data platforms that guarantee data integrity and query performance at enterprise scale.

Contributors

Emi Nakamura
Emi Nakamura
Alistair Vance
Alistair Vance
Julian Vance
Julian Vance

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Every KBY publication follows documented standards covering research, editorial review, responsible use of artificial intelligence, accessibility and corrections.

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