The Ops Playbook
Identity & Passwordless
FIDO2, Windows Hello, biometrics, and self-service authentication — eliminate the password reset ticket permanently.
Active
7 playbooks
Updated 10 Sept 2026
Zero-Trust first
Every playbook enforces least-privilege and validates changes before production deployment.
Automation focused
Manual tickets get engineered out of existence through scripting, webhooks, and AI remediation.
L1-L3 appropriate
Clear, practical guidance for frontline engineers without sacrificing technical accuracy.
Recent Playbooks
More in Identity & Passwordless
Recovering Identity & Passwordless Safely with Microsoft Entra ID
Design and validate a bounded Microsoft Entra ID passwordless recovery workflow. Use read-only diagnostics, explicit…
06/09/2026 10 min
5 playbooks shown
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Elliot Ward
Ops Playbook Architect
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