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The Ops Playbook

Zero-Touch & Automation

Autopilot, ABM, PowerAutomate, Zapier, and webhooks that remove the engineer from repetitive provisioning loops.

Active
9 playbooks
Updated 13 Sept 2026

Zero-Trust first

Every playbook enforces least-privilege and validates changes before production deployment.

Automation focused

Manual tickets get engineered out of existence through scripting, webhooks, and AI remediation.

L1-L3 appropriate

Clear, practical guidance for frontline engineers without sacrificing technical accuracy.

Recent Playbooks

More in Zero-Touch & Automation

Cutting the Zero-Touch & Automation Ticket Loop with Windows Autopilot

Cutting the Zero-Touch & Automation Ticket Loop with Windows Autopilot

Design and validate a bounded Windows Autopilot zero-touch workflow to reduce manual provisioning tickets. Implement…

10/09/2026 10 min
7 playbooks shown

Contributors

Priya Nair

Priya Nair

Ops Playbook Architect

Isla Morgan
Isla Morgan
David Chen
David Chen
Emi Nakamura
Emi Nakamura

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