The Ops Playbook
Device Management
Automated enrolment, declarative management, MDM profiles, inventory and fleet health for managed Macs.
Active
8 playbooks
Updated 13 Sept 2026
Zero-Trust first
Every playbook enforces least-privilege and validates changes before production deployment.
Automation focused
Manual tickets get engineered out of existence through scripting, webhooks, and AI remediation.
L1-L3 appropriate
Clear, practical guidance for frontline engineers without sacrificing technical accuracy.
Recent Playbooks
More in Device Management
Cutting the Device Management Ticket Loop with Jamf Pro
Reduce macOS support tickets with a bounded Jamf Pro workflow. Automate policy remediation, validate with diagnostics,…
09/09/2026 10 min
6 playbooks shown
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Emi Nakamura
Zero-Touch & Automation Editor
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