80180018: enrollment fails with Something went wrong
Windows enrollment in Intune or another MDM fails with 80180018, usually because of the user's licence or their number of enrolled devices.
From Microsoft's documentation, checked 9 Nov 2026.
Error code 80180018 on the "Something went wrong" error pageAlso searched as: 0x80180018
What it means
Microsoft's Autopilot troubleshooting FAQ lists the common causes of 80180018 on the Something went wrong page as incorrect or missing licences assigned to the user, or too many devices already enrolled for the user, and points to the Windows enrollment troubleshooting article.
Common causes
- The user has an incorrect or missing licence.
- The user already has too many devices enrolled.
How to fix it
Read the MDM enrollment log
Read the device's MDM diagnostics admin log around the time of the failure for the enrollment error.
Get-WinEvent -LogName "Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin" -MaxEvents 50
Check the user's licence
Make sure the user has the correct licence for Intune assigned.
Check the user's enrolled devices
Check how many devices the user already has enrolled, and remove devices they no longer use if they've reached your limit.
How to confirm it's fixed
- Enrollment completes and the device appears under the user in the Intune admin center.
Follow Microsoft Intune failures and fixes
A short email about twice a week with new runbooks, configuration traps and fixes from KBY Technologies.