Outages
Cloud, SaaS and service outages: what failed, what was said and what to do.
Latest analysis
Microsoft 365 Outage, November 2026: What Went Wrong, How Microsoft Can Fix It, and What to Do Now
A global Microsoft 365 outage has taken down Outlook, Exchange Online and services that depend on them since Thursday 12 November. What Microsoft has said, where recovery stands, our view of what went wrong and how to fix it, and what IT teams should do now.
Read-only scripts
- Windows devices with no BitLocker recovery key in Entra IDMicrosoft Entra ID, Windows
- Intune devices that haven't synced in N daysMicrosoft Intune
- Mailboxes forwarding to external addressesExchange Online
- BitLocker status of every volume on this PCWindows
Upcoming deadlines
- Intune moves to macOS 15 and laterQ4 2026
- SAP SuccessFactors provisioning: move from basic auth to workload identityNovember 2026
- Intune November release: JIT registration reminder at APNs renewal and automatic JIT for eligible tenantsNovember 2026
Explore KBY
The KBY Brief
A short email about twice a week with new runbooks, configuration traps and fixes from KBY Technologies.
SubscribeProduction engineering in News Outages
Technical reports for engineers designing and operating news outages systems. Explore implementation patterns, diagnostic methods, failure modes and the trade-offs that determine whether a design remains dependable in production.
Enterprise News Outages
Understand the components, boundaries and dependencies that shape dependable news outages designs.
Implementation & Automation
Apply changes through repeatable automation with clear validation, monitoring and recovery controls.
Failure Analysis
Recognise common failure signatures and choose diagnostic evidence that narrows the problem quickly.