ID: EMI-NAKAMURAOPS PLAYBOOK

Emi Nakamura

ZERO-TOUCH & AUTOMATION EDITOR

Emi specialises in zero-touch operations and pragmatic automation that engineers repetitive helpdesk work out of the service desk.

PUBLISHED PLAYBOOKS

STATUS

ACTIVE

PRIMARY FOCUS AREAS

Modern Workspace & AVIdentity & Passwordless

AUTHOR_PLAYBOOKS

Ops PlaybookModern Workspace & AV

Intune remediation resets conference room audio defaults automatically, cutting repeat incidents before meetings begin and support queues fill.

Tier L2 · 35 min setup

Ops PlaybookIdentity & Passwordless

Verified ID proofing and Temporary Access Pass automation give new-phone users secure MFA recovery without a manual reset workflow.

Tier L1 · 35 min setup