Emi Nakamura is a Platform Engineer specialising in developer experience and continuous delivery systems. She builds robust internal developer platforms, standardises container orchestration patterns, and automates infrastructure provisioning, empowering engineering teams to ship resilient applications safely and efficiently.
PUBLISHED PLAYBOOKS
9
PUBLICATION
OPS PLAYBOOK
PRIMARY FOCUS AREAS
Stop manual NTFS permission edits for good by scripting ACL baselines, drift detection, auto-remediation and self-service group access requests.
KFM redirection silently fails from GPO conflicts and auth races; here is the registry-driven detection and remediation script that fixes it unattended.
A corrupted WMI repository silently blocks Software Center and Intune app installs until this proactive remediation script rebuilds it automatically.
Replace manual MFA lockout calls with a Temporary Access Pass automation flow that verifies risk and HR status before self-resolving tickets.
Automate detection and self-service repair of macOS login keychain sync failures so technicians stop closing the same credential prompt ticket weekly.
Lost-phone MFA lockouts flood helpdesk queues; a Graph API Temporary Access Pass workflow issues time-boxed codes without a live agent.
Local admin password reset requests flood L1 queues; Windows LAPS with Graph API self-service retrieval and audit logging eliminates them entirely.
Intune remediation resets conference room audio defaults automatically, cutting repeat incidents before meetings begin and support queues fill.
Verified ID proofing and Temporary Access Pass automation give new-phone users secure MFA recovery without a manual reset workflow.