Sarah Liang is a Cloud Solutions Architect designing highly available, globally distributed applications. With deep expertise across multi-cloud topologies and serverless paradigms, she partners with enterprise teams to migrate monolithic architectures into scalable, cost-efficient microservices with rigorous performance Service Level Objectives.
PUBLISHED PLAYBOOKS
8
PUBLICATION
OPS PLAYBOOK
PRIMARY FOCUS AREAS
Learn to safely recover Modern Workspace and AV configurations using Microsoft 365. This guide covers bounded workflows, validation, and rollback for ops teams.
Learn how to standardise workspace audio-visual settings using Microsoft 365, Intune, and Teams policies. Includes implementation steps, validation, and recovery.
A bounded Microsoft Copilot workflow for AI Helpdesk drafting: scoping, permissions, review checkpoints, validation, rollback and a measurable rework baseline.
Design, validate and safely recover one bounded The AI Helpdesk workflow implemented with Microsoft Copilot, using explicit evidence and observable success criteria.
A bounded, evidence-led playbook for diagnosing Modern Workspace & AV room failures across identity, calendar and device layers in Microsoft 365, with rollback steps.
Design, implement and safely recover a bounded AI Helpdesk triage workflow using Microsoft Copilot, with guardrails, validation and rollback.
A repeatable Microsoft 365 workflow for provisioning and validating shared meeting rooms, with role-based guardrails, rollback steps and a measurable outcome.
Stop manual local admin audits by auto-remediating group membership drift with scheduled PowerShell and webhook alerts to your SIEM.